This guide will help you install Bravura Easy Computer Sync software onto your Windows computers for use with our Easy Transfer Cables. Click the link below to download the latest version of Easy Computer Sync. A window will open for you to save You can use your default Downloads folder, or pick another folder that works for you. Once you've picked a folder, click Save, to start the download.

Easy Computer Sync v3.0.0.3.zip

Follow the ordered steps below after you've downloaded the software installation package.

1. When the download finishes, go into the folder you picked and double-click on the EasySync_v3.0.0.3.zip file to open the archive 
   
   
   
2. Next, double-click on the EasySync_v3.0.0.3 folder which is inside the archive to open it 
   
   
3. Double-click on the EasySyncSetup application to start. A message will pop up stating that it is recommended for the application to be extracted. Let's take that recommendation, and click Extract All
   
   
   
4. Here we can click Browse to pick a new location, and we can click Extract to extract the files
   
   
   
5. A new window should automatically open with the extracted folder inside. But if it doesn't, you may need to navigate there yourself. Click on the EasySyncSetup application in the extracted folder to start the installation process. Note -  Windows User Account Control (UAC), may pop up and ask you for permission to run the application. If it does, click Yes to allow the changes
   
   
   
6. You'll be greeted by the software welcome screen. Click Next > to continue
   
   
   
7. Now we come to the License Agreement. Feel free to take your time to read through the license information, and click I Agree when you're ready to move on
   
   
   
8. Choose the components to install. Let's leave the default settings alone for easy operation. Click Next > to move on
   
   
   
9. We need to choose the location for installation. The software uses C:\Program Files (x86)\Bravura\Easy Computer Sync\ as the default folder. But, you can click Browse to pick a new folder if you'd like. Click Install once you've made your decision and the installation will start
   
   
   
10. Great! The installation is complete. Let's restart both computers for good measure after installing the software. Click the box to uncheck the option to Run Easy Computer Sync, and then click Finish to exit the installer and then restart your computers
    
    
    

There we have it! The software is installed, and ready to use! Plug the cable in, start the software and make the connection, then choose the transfer mode that works for you.

We hope this was helpful! Feel free to reach out to us directly at: support@plugable.com if you have any questions or concerns.

The Product Key is a 16-character alphanumeric code and is unique to each order. Since 12/01/2017, Product Keys are printed on a tag and are physically tied to our Plugable Transfer Cables like this:

Our Product Keys:

• Use letters A-F only
• Use the number zero 0, and not the letter O.
• Do not expire
• Can be used to register as many computers as you need

If you purchased your Transfer Cable before 12/01/2017, you should have received an email containing the Product Key. Please reach out to us directly at: support@plugable.com with your Amazon order number for help with your Product Key, or if you have any questions.

We can help!

First, we'd suggest downloading and installing the latest version of Bravura Easy Computer Sync onto both computers. You can download the latest version of Easy Computer Sync directly from this link: Download Easy Computer Sync . This latest software version improves compatibility and stability and should take care of any connection issues.

I downloaded and installed the latest software from the link above, but I'm still having trouble. What do I do?

Downloading and installing the latest software from the link above should take care of any connection issues. But, if you're still having trouble after that, give these steps a try:

1. Give both computers a restart. This is a basic first step, but, it's always a good practice to restart your computer after installing software to allow the installation and changes to complete.
   
   
2. Try plugging the cable into different ports on both computers, and let's swap the cable ends around as well to see if that gets the connection to go through.
   
   
3. Try running the program as an administrator. You can do this by right-clicking the application, and choosing Run as administrator. The transfer program grants direct access to files, so Windows User Account Control may flag it, and keep it from running.
   
   
4. Finally, if these steps don’t work, let’s try temporarily disabling any antivirus/firewall/security software on both computers. The software can definitely be re-enabled again, and if the connection works properly, you may need to just add an exception for the Transfer Software to your security program.
   
   

We hope this was helpful! Feel free to reach out to us directly at support@plugable.com, if you still need help with the connection or have any questions and we'll be glad to help you!

What is the Transfer to New Computer Mode?

The Transfer Data to New Computer mode is one of the three main Transfer Modes available in Easy Computer Sync. This mode is designed for one-way transfers, and files should transfer between folders with the same name. For example, if we pick the Pictures folder on the first computer the files transfer to the Pictures folder on the second computer. Let's look at the steps:

1. Click the Transfer Data to New Computer button on the main menu after you've made the connection
   
   
   
2. We can pick which computer we're transferring from, and which computer you're transferring to. Typically this is mode is used to transfer from an older machine to a newer one, which is what we're doing here. So, we'll click This is my old computer
   
   
   
3. In the top-left corner of the page we'll see the main folders where files are kept in Windows. We can click the boxes to pick folders. Please note,  clicking these boxes will select all content in the folder. At this point we could:
   
   
   • Click Next to start transferring
   • Click Add Folder, to look for specific folders to transfer
   
   In this example, we're going to look for specific folders transfer, so let's click Add Folder
   
   
   
4. Now, we see a screen with the first computer we're using on the left, and the second computer on the right. As a precaution, folders such as Users, Program Files, Documents, Pictures and more aren't available when the software is started. Click the box in the bottom-left of the screen that says Show Protected Folders, and we can get further access to files and folders
   
   
   
5. A message will pop up with information about viewing Protected Files. Click Yes to begin
   
   
   
6. We can click the arrows here that are next to drives and folders to expand them out, and see the content inside. Once we've found the folders needed, click OK
   
   
   
7. Now, we have the folders we've selected ready, and can click Next, to start the transfer 
   
   
   
8. We see the folder ready for transfer. Click Next to begin
   
   
   
9. The progress bar will fill up green as files are transferred
   
   
   
10. Finished, great! At the end we'll get information about the number of files sent, and the amount of data transferred. We can click View Log, to see a log with further information, and click Exit, when finished
    

We hope this was helpful! Feel free to reach out to us directly at: support@plugable.com with any questions or concerns.

What is the Drag & Drop Mode?

The Drag & Drop mode is one of the three main Transfer Modes available in Easy Computer Sync. This is great for accessing specific files and folders, and let's us manually drag and drop files and folders between our computers.

1. Click the Drag & Drop button on the main menu after you've made the connection
   
   
   
2. A screen will pop up with some further information about the Drag & Drop Mode. Click OK to begin
   
   
   
3. Now, we get to the main screen of the Drag & Drop mode. Here, we can see the computer we're currently using in the top of the screen and the connected computer below. We can also see any additional hard drives automatically, like this Second Drive. Some folders aren't accessible right away, and we may need to click the Show System Folders button to get access to certain items
   
   
   
4. We can click the arrows  that are next to drives and folders to expand them out, and see the content inside. Now, we can see into the folders and get the content we need. Simply click, and drag files between computers to drop them to start a transfer
   
   
   
5. A green progress bar will fill up a files transfer
   
   
   
6. Great! Now we have all of the items on the top computer
   
   
   

We hope this was helpful! Feel free to reach out to us directly at: support@plugable.com with any questions or concerns.

What is the Sync Files Mode?

The Sync Files mode is one of the three main Transfer Modes available in Easy Computer Sync. Let's say we have photos from 2021 on the first computer, and photos from 2020 on the second computer. We want to sync the computers up, and get all of the photos on both computers. That's where the Sync Files mode comes into play, and here's what we need to do:

1. Click the Sync Files Button on the main menu after we've made the connection
   
   
   
2. In the top-left corner of the page we'll see the main folders where files are kept in Windows. We can click the boxes to pick folders. Please note,  clicking these boxes will select all content in the folder. At this point we could:
   
   
   • Click Next, to start syncing
   • Click Add Folder, to look for specific folders to sync up
   
   In this example, we're going to look for specific folders to sync up, so let's click Add Folder
   
   
3. Now, we see a screen with the first computer we're using on the left, and the second computer on the right. As a precaution, folders such as Users, Program Files, Documents, Pictures and more aren't available when the software is started. Click the box in the bottom-left of the screen that says Show Protected Folders, and we can get further access to files and folders
   
   
   
4. A screen will pop up with some information about accessing files. Click Yes, when ready to move on 
   
   
5. We can click the arrows here that are next to drives and folders to expand them out, and see the content inside. Once we've found the folders needed, click OK
   
   
   
6. Now, we can see that the folders we've selected are ready to be synchronized. Click Next, to begin 
   
   
7. The Progress bar will fill up green as files are synced up
   
   
   
8. Finished! At the end, we can see the number of files sent and received and the amount of data transferred. We can click View Log, to see a log with further information, and click Exit, when finished
   
   

We hope this was helpful! Feel free to reach out to us directly at: support@plugable.com with any questions or concerns.

What is the 'Control Other Computer' Mode?

We've talked before about the different Transfer Modes available for use between computers using Easy Computer Sync, but, did you know the software is capable of remotely controlling another computer?

With the ability to reach speeds up to 10gbps, our TBT-TRAN Easy Transfer Cable is the perfect fit for the Control Other Computer mode, which allows us to remotely control one computer from another.

This is a valuable tool to have in your belt whether you're maintaining computers at the office, home, or really anywhere because of the direct Thunderbolt-to-Thunderbolt connection!

The TBT-TRAN is Compatible with Windows 10 and Windows 11, and systems must have at least one free Thunderbolt 3, Thunderbolt 4, or USB4 port to plug the cable into. See the quick steps below to get started:

1. Using the computer you want connect from, click the Control Other Computer button on the main menu after you've made the connection to start the mode.    
   
      
    
2. Now, we'll see a remote image of the connected host computer's desktop. The icons here are just as they are on the host system, which can make software a breeze. This can be particularly useful for systems that are kept offline to restrict access, like this one we're using for this example. (Please note, the background is meant to be blank for minimal resource usage.)    
   
     
    
3. We can navigate folders and access files just as we would on the machine itself. This network disconnected system is now a great local resource for shared files and tools!   
   
     
    
4. We can open files using programs installed on the host computer. Here, we have a Word Processing document open    
   
     
    
5. Once you've finished, it's easy to close the Remote Connection! Click File > Exit to finish, or Back To Tools, if you have other tasks to do   
   
    

There we have it. This is another great tool included with Easy Computer Sync software that can make the task of setting up a remote connection easy!

We hope this was helpful! Feel free to reach out to us directly at: support@plugable.com with any questions or concerns!

No. 

Programs and games must be installed using the original discs, installation files, or installed from the original service platforms like Steam, and Adobe for example.

Our Transfer Cables and Bravura Easy Computer Sync software are designed for use with two monitors (one monitor, mouse, and keyboard for each computer which is the most convenient) but, we realize this isn't always possible.

You can set up the transfer with one monitor, but you will need to either physically unplug and plug in each monitor, or switch over to a different input if your monitor supports this. Here's a basic summary of the steps you'll need to take to set up and perform transfers:

1. Plug the Transfer Cable in between both computers.
2. Connect one computer to the monitor, start the Easy Computer Sync software, and get the software to the point where it is waiting for the connection from the other computer.
3. Unplug the current computer from the monitor, and plug the other one in. (Or, switch inputs over if your monitor supports it).
4. Start the software on the other computer, and complete the connection.
5. Once the connection is made between the computers you can control the transfer process from one computer.

We hope this was helpful. Feel free to reach out to us directly at: support@plugable.com, if you have any further questions or concerns.

Thank you!

No. Computers must be in full working order to both install, and run the Bravura Easy Computer Sync software to perform transfers. We would suggest finding a local and trusted technician to see about data recovery if your computer cannot turn on.

My laptop turns on, but the screen is broken and I can't see anything. Can I still transfer?
Possibly. Are you able to to connect the laptop to an external monitor or TV with an HDMI or other compatible video cable and see your computer screen? If you can, it should be possible to transfer. Ultimately, it may be your best bet to take the computer to a trusted technician for further help, especially if this doesn't work.

Feel free to reach out to us directly at support@plugable.com with any questions or concerns, and we'll be glad to help you!

No. Our Transfer Cables are not compatible with any macOS version, Linux, Chrome OS, iOS, Android, or any other operating systems. Our Transfer Cables are compatible with:

• Windows 11 and 10 - (Please note, this is not compatible with Windows S mode. Please see this official FAQ from Microsoft for more information: Official S mode FAQ)
• Windows 8.x
• Windows 7
• Windows Vista
• Windows XP

Please note: Thunderbolt transfer cables are only compatible with Windows 10 and newer. For macOS systems, any of our Thunderbolt cables will work with Apple's macOS Migration Assistant without additional software.

We hope this was helpful! Please reach out to us directly at: support@plugable.com if you have any questions or concerns.

Yes!

With our Plugable Transfer Cables you have the power to:

• Transfer more than once
• Transfer whenever you want, and transfer as much data as your want
• Install the Bravura Easy Computer Sync software on as many computers as you need
• Register the software on those computers with your unique Product Key

We hope this was helpful! Feel free to reach out to us directly at: support@plugable.com, and you can find our other support resources by clicking here.

Yes!  

Our Plugable Transfer cables and Bravura Easy Computer Sync software are compatible with Windows 11. We have a Product Overview video available with step-by-step instructions which you can find at this link: Product Overview and Instructions .

Please note, the video was produced before Windows 11 was released, so it is not mentioned.

We hope this was helpful! Feel free to reach out to us directly at support@plugable.com if you have any further questions.

The Bravura Easy Computer Sync software comes bundled with a software update tool in its programs folder. If you ever find yourself stuck on a “waiting for connection” screen on both your PCs it may be time to update the software so we can be sure they are on the same version.

For Windows 10 to check for updates, go to: 

The Windows Start Menu > Programs > Easy Computer Sync > Get Updates

If an update is available the following download window will appear

At this point close Easy Computer Sync on both PCs and open again to establish a connection.

For Windows 11 to check for updates the navigation is slightly different. Go to: The Windows Start Menu > All Apps > 

Navigate to Easy Computer Sync > Get Updates

At this point close Easy Computer Sync on both PCs and open again to establish a connection.

Also, assuming the “Automatically check for updates” option was selected during the installation, Easy computer Sync will periodically check for updates each time it launches, and notify you if one is available at the Welcome Screen.

Overview

With the release of Apple’s M3 CPU chips and the Sonoma 14.6 update your base MacBook Air and MacBook Pro systems with M3 chips can now host two external displays natively in clamshell mode. This guide will walk you through the process of setting up and using two external displays with the lid closed on your MacBook Air or MacBook Pro equipped with an Apple M3 chip.

Requirements

Before getting started, ensure you have the following:

• MacBook Air or MacBook Pro with an Apple M3 chip.
• macOS Sonoma 14.3 or later for an M3 MacBook Air or macOS Sonoma 14.6 or later for an M3 MacBook Pro.
• Two external displays with compatible video inputs (e.g., HDMI, DisplayPort, USB-C).
  • A dock or graphics adapter can be used as well.
• External keyboard and mouse (wired or wireless).
• Power adapter or power source for your MacBook
  • A docking station that provides adequate charge can be used in place of the native power adapter, be sure to check the wattage your dock provides.

Steps to Set Up Dual External Displays with the Lid Closed

1. Set Up Your External Keyboard and Mouse

• If you’re using a wired keyboard and mouse, connect them directly to your MacBook or Plugable dock.
• For wireless peripherals, ensure they are paired with your MacBook and functioning properly.
• An AC adapter/power cable of some kind will also need to be connected for clamshell mode to function properly. This adapter can be one from a docking station or the included Apple adapter.

2. Connect Your Displays

• Connect the first external display to your MacBook using the appropriate cable (e.g., HDMI, DisplayPort, USB-C)
• Close your laptop’s lid.
• Connect the second external display using a similar method.
• Ensure both displays are powered on and set to the correct input source.

3. Configure Display Settings

• Open System Settings on your MacBook.
• Go to Displays.
• You should see both external displays listed. Arrange them according to your preference by dragging the display icons.
• Adjust the resolution, refresh rate, and other settings as needed.

4. Enable "Clamshell Mode" (Lid Closed Mode)

• With your external displays connected and set up, close the lid of your MacBook.
• Your MacBook will automatically switch to "Clamshell Mode," where the internal display turns off, and the external displays become your primary screens.
• Ensure your MacBook is connected to a power source to prevent it from entering sleep mode.

5. Check the Display Arrangement

• With the lid closed, check that the external displays are functioning as expected.
• If necessary, re-open the Displays settings to adjust the arrangement, resolution, or other preferences.

Troubleshooting Tips

• No Display on External Monitors: If the external displays are not showing anything, open the lid of your MacBook and check the connections.
• MacBook Sleeps When Lid Is Closed: Make sure your MacBook is connected to a power adapter. Clamshell Mode requires the MacBook to be plugged into an external power source.
• Performance Issues: If you experience lag or performance drops, try lowering the resolution or refresh rate of the external displays.

Thunderbolt Dock Users

With these steps, one can use Plugable Thunderbolt docks to enjoy a dual-display setup without the need for additional software installation. The dock leverages the native capabilities of the MacBook Air M3 and MacBook Pro M3, providing a straightforward and efficient solution for expanding your workspace with additional USB ports, audio, and ethernet (as well as the dual displays).

Additional Resources

If you should need any assistance with your setup, please feel free to reach out to our support team at support@plugable.com.