Plugable Mini DisplayPort to DVI Adapter (Passive)

DisplayPort to HDMI/DVI/VGA conversion is deceptively complex because the two standards use different electrical signaling. DisplayPort comes in two versions—"Dual Mode" DisplayPort (DP++), which allows the port to actually switch its electrical signaling to a different format, and "pure" DisplayPort (DP), which is intended for DisplayPort monitors without any conversion. 

Passive adapters rely entirely upon DP++ functionality to produce the appropriate output signal. In other words, passive adapters do not work when connected to a regular DisplayPort port (only supported through a DP++ port).

Active adapters on the other hand contain extra components that perform the necessary signaling conversion on their own, so they do not have the same reliance on a DP++ port as a passive adapter would. In other words, active adapters are more flexible and can be used on either a pure DisplayPort output or a DP++ port. To hit the point home, passive adapters only work through DP++ ports.

Most Windows notebook computers power management settings will default to putting the computer to sleep with the lid closed, regardless of any external displays, keyboard, or mouse connected to the computer. If this is happening but you would prefer the system to remain active with the lid closed utilizing the external display or displays, these settings can be changed by performing the following:

For Windows 10:

1. Start by right-clicking on the Start button and select Power Options from the menu.
2. From the right side of the Power Options settings page, select the blue link for Additional power settings

   

3. From the choices present on the left-hand side of the Power Options window, please click on Choose what closing the lid does
4. Make sure the setting for When I close the lid under the Plugged In column is set to Do Nothing

   

5. Click the Save Changes button and restart the system (making sure that the laptop’s power adapter is also connected) and test the behavior again.

For Windows 11:

1. Start by right-clicking on the Start button and select Power Options from the menu.

   

2. In the upper left corner of the settings window, in the search box, type "lid" then select Change what closing the lid does from the search results

   

3. Make sure the setting for When I close the lid under the Plugged In column is set to Do Nothing

   

4. Click the Save Changes button to apply the new settings.

Closing the lid should no longer put the computer into sleep mode when an external display and power source is connected, instead one of the external displays should now become the Primary display with the desktop icons instead of the laptop's built-in display.

The lid may still need to be opened to perform the following tasks:

• To power on the computer from a fully powered off state
• To log into the computer if logged out or if the computer is restarted with the lid closed
• To wake the computer from a deep sleep state ( hibernation, or Windows hybrid sleep states )

We have a produced a series of short videos that introduce the general concepts of multi-monitor setups in Windows, how to make changes to the way things behave, as well as how to solve common problems.

Direct links to the introductory videos our customers have found the most useful are:

• Introduction to Multiple Displays in Windows  
• Common Multi-Monitor Problem—Spatial Orientation  
• How To Make a Display the ‘Main’ Display in Windows  
• Multi-Monitor Problem—Spatial Orientation Part Two  
• Introduction to Display Scaling in Windows  

We also maintain a playlist that contains all of the multiple monitor tutorial videos we have made  .

Many modern displays can support above the default 60Hz refresh rate, however this may need to be manually set within Windows 11. Please note, not all computers, graphics adapters, and docking stations can support all resolutions and refresh rates.

Setting the Display Refresh Rate in Windows 11

1. Right-click on the desktop and select Display Settings from the drop-down menu

2. Scroll down to the Related settings subsection and select Advanced display

3. At the top of the Advanced display window, select the external display from the drop-down menu

4. From the Choose a refresh rate drop-down menu select the desired refresh rate

Refresh Rate Limitations

With Windows 24H2 and newer, dynamic refresh rates are supported, this allows the system to adjust the display refresh rate to save power, up to the selected refresh rate. As a consequence of this new mode, when selecting the display refresh rate you may see an asterisk. This indicates that selecting the specific refresh rate may reduce the display resolution or image quality in order to prioritize the refresh rate. This exposes the refresh rate option from the display even if the display cable or computer is incapable of supporting that refresh rate at the native resolution and is the intended behavior per Microsoft. [1]

In the screenshot below the left side shows the 4K 120Hz capable display limited to 60Hz refresh rate without asterisks, and on the right the same display after setting the refresh rate to “120 Hz*”, the “Desktop mode” resolution has been reduced to 2560 x 1440 (1440p) instead of 3840 x 2160 (4K UHD). Unlike when using the display scaling option this also causes a reduction in image quality. On the right side asterisks are no longer shown in the refresh rate list. Setting the refresh rate back to 60Hz does not change the resolution, you will have to go back one page and set the resolution manually.

References

[1] Windows Insider description of new behavior (https://blogs.windows.com/windows-insider/2023/08/31/announcing-windows-11-insider-preview-build-25941-canary-channel/)

When connecting a laptop/dock to a monitor, the right direction matters. Many “converter” cables only work one way. If the cable’s intended direction doesn’t match your source (video output) and display (video input), you’ll get no signal. Even if the connectors fit.

Key terms

• Source (Output): Laptop, dock, GPU port sending video
• Display (Input): Monitor/TV/projector receiving video
• Uni-directional: Works only one way (e.g., DP to HDMI)
• Bi-directional: Works both ways (common with HDMI to/from DVI, DP to/from mDP)
• Active adapter: Has electronics to convert formats/directions (e.g., HDMI to DP)
• Passive adapter/cable: No electronics; relies on source capabilities (e.g., DP++ to HDMI)

What typically works and what doesn’t

Rule of thumb: For DP to/from HDMI, assume DP to HDMI unless the product explicitly says HDMI to DP (Active).

Docking stations: quick notes

• USB-C/Thunderbolt docks output standard HDMI/DP signals (direction rules above still apply)
• DisplayLink-based docks still output HDMI/DP at the port (same direction rules)
• DP MST/daisy-chain works only in DP domain; converting to HDMI at the first hop ends DP-specific features downstream

Resolution, refresh, and features

• Achievable resolution/refresh (e.g., 4K60) depends on source + cable/adapter + display
• Features like HDR, HDCP, and VRR may require active adapters and sufficient bandwidth
• For long runs or flaky links, prefer active solutions

Shopping checklist (esp. on Amazon)

• Check the pictures: Listings often show Source to Display with icons/arrows (match this to your setup)
• Read the title/bullets: Look for explicit direction (“DP to HDMI,” “HDMI to DP (Active)”)
• Scan specs: “Active” vs. “Passive,” DP++, supported resolutions, and any power needs

Quick examples

• Dock (DP out) to Monitor (HDMI in): DPtoHDMI cable/adapter; use active if DP++ isn’t supported or for higher reliability
• Laptop (HDMI out) to Monitor (DP in): Active HDMItoDP adapter required
• USB-C laptop (Alt Mode) to HDMI monitor: USB-CtoHDMI cable/adapter; not reversible

FAQs

Why doesn’t my “DP to HDMI” cable work from an HDMI laptop to a DP monitor?
It’s uni-directional (DP to HDMI). Your path is the reverse and needs an active HDMI to DP adapter.

Are “bi-directional” cables truly both ways?
Commonly for HDMI to/from DVI and DP to/from mDP. For DP to/from HDMI, true bi-directional products are uncommon—verify the exact directions in the listing images/text.

Up to date graphics drivers are necessary for ensuring the best performance of your computer's built-in display, as well as the capability and compatibility with external displays and docking stations.

Windows has a built-in system update service: Windows Update, however this may not provide up to date drivers or timely updates. We often see systems with out of date drivers, in some cases systems may not receive updated graphics drivers for months or even years, leaving the computer with drivers incompatible with the installed version of Windows 11.

However, we can manually update the graphics drivers to ensure the best possible performance, reliability, and compatibility.

The first step is to identify the graphics hardware, then downloading, and installing the latest drivers.

Identifying Graphics Controller

For notebooks and many desktop computers, the primary graphics controller is embedded in the processor, both AMD and Intel provide graphics driver updates based on the processor model, as well as for discrete graphics controllers. Our first step is to identify up the processor or graphics hardware model details:

1. Right-click on the Start Menu and select Settings from the pop-up menu
2. From the left column select System and from the bottom of the right side select About
3. From the top of the about page the processor details will be on the right side, and duplicated lower down on the page.
   
4. In this example the processor is a 12th Gen Intel(R) Core(TM) i7-1260P, we'll keep that detail for the next step.

If your computer has two graphics controllers (it may show "Multiple GPUs Installed" under Graphics Card) then we can get the graphics card model details from the Windows System Information Utility.

1. Open the Start menu and search for "msinfo32"
2. Select the first result
3. From the left-column expand the Components section, then select Display
   
4. In this example the Intel Iris(R) Xe Graphics is enabled by the processor, while the Intel(R) Arc(TM) Pro B60 Graphics is a discrete graphics controller.

Downloading the Drivers

Intel Graphics

1. In a web browser navigate to the Intel Driver Download Page
2. In the "Search Drivers & Software" field, search for the Intel graphics card model or CPU model, "Arc Pro B60" in this example
   
3. Select the appropriate "Intel Arc Pro Graphics - Windows" or similar entry from the search results, for modern hardware Intel will normally have at least one release per month, the list should return recent results within the last month
4. Select the Download button to save the installer to your Downloads folder or selected location

AMD Graphics

AMD provides an Auto-Detect utility, this works relatively well and can be used to update the system available from the AMD Drivers and Support page.

This page also provides a search and browse option for finding drivers and specific compatibility details, we'll look up the drivers for an AMD Ryzen Pro 5650U processor with Radeon Graphics:

1. Navigate to AMD Drivers and Support page
2. From the Browse section, fill out the processor details and click the Submit button
   
3. Expand the "Windows 11 - 64-Bit Edition" section and select the Download button for the latest graphics drivers

NVIDIA Graphics

Like AMD, NVIDIA provides an automatic installation utility, as well as a Manual Driver Search on the NVIDIA Drivers support page. We will look up the drivers for an NVIDIA RTX 5080 graphics card.

1. Navigate to NVIDIA Drivers support page
2. Fill out the Manual Driver Search drop-downs and select the "Find" button when complete
   
3. From the search results, select the "View" button for the GeForce Game Ready Driver or NVIDIA Studio Driver (if you need the studio driver features)
4. Select the green Download button for the latest graphics drivers

Installing the Graphics Drivers

For the most part this is relatively simple, we recommend disconnecting any external docking stations or devices that are not necessary for the driver installation, and for notebook computers connecting the system's original power supply.

Double-click on the downloaded driver installation executable and follow the on screen steps.

For more in-depth details on Intel, AMD, and NVIDIA's driver installation processes check out our step-by-step guides here:

• Intel Driver Installation In Detail
• AMD Driver Installation In Detail
• NVIDIA Driver Installation In Detail

If you have any questions or would like a recommendation, feel free to reach out to our support at support@plugable.com

For a step-by-step guide to identify your graphics hardware and download the appropriate drivers, check out our KB article here

Download the drivers for your GPU or Processor Graphics

1. In a web browser navigate to the Intel Driver Download Page
2. In the Search Drivers & Software field, search for the Intel graphics card model or CPU model, "Arc Pro B60" in this example
3. Select the appropriate Intel Arc Pro Graphics - Windows or similar entry from the search results, for modern hardware Intel will normally have at least one release per month, the list should return recent results within the last month
4. Select the Download button to save the installer to your Downloads folder or selected location

Install the Intel Graphics Driver

To update the Intel Graphics Drivers to the latest version from Intel's website:

1. Save and close any open applications
2. Navigate to the downloaded graphics driver, then right-click on the saved driver installation file and select Run as administrator to start the installation process
3. Allow the Intel driver installation through the User account control window, the drivers will be extracted
   
4. When the extraction is complete select the Begin installation button
   
5. Agree to the Intel Software License Agreement by selecting the I agree button
   
6. Ensure all applications are saved and closed before selecting the I agree button
   
7. For most installations, we recommend not selecting the Execute a clean installation checkbox. This option will remove previous driver versions and can lead to Windows Update reverting to an even older graphics driver. Select the Start button to proceed
   
8. The installation process will proceed, but can take some time to complete
   
9. When the installation has completed, deselect the Launch Intel Graphics Software checkbox - we don't need that right now, select the Reboot Now button to restart the computer applying the new graphics drivers
   

Windows should now detect the Intel Graphics Controller in the Device Manager and show the latest drivers.

If you have any questions or would like a recommendation, feel free to reach out to our support at support@plugable.com

For a step-by-step guide to identify your graphics hardware and download the appropriate drivers, check out our KB article here

Download the drivers for your GPU or Processor Graphics

1. In a web browser navigate to the AMD Drivers and Support page
2. In the Search for your AMD product field, type in the model name, for example “RX 5600XT” for the AMD Radeon RX 5600 XT graphics controller, or a processor model like "AI 9 365", then select the best fitting result and select the Search button - note: Searching for a processor the "™" is required, so I recommend searching for the text after that symbol.
   
3. On the results page, expand the section for Windows 11 64-bit then select the Download button for the latest AMD Software: Adrenalin Edition drivers, AMD may not provide a direct download for all hardware, in that case use the Auto-Detect and Install option
4. Save the installer to your Downloads folder or selected location

Install the AMD Graphics Driver

To update the AMD Graphics Drivers to the latest version from AMD’s website:

1. Save and close any open applications
2. Navigate to the downloaded graphics driver, then right-click on the saved driver installation file and select Run as administrator to start the installation process
3. Allow the Intel driver installation through the User account control window, the drivers will be extracted
   
4. For most users the express installation is fine, ensure all applications are saved and closed selecting the Accept & Express Install button. If you have been having issues with older graphics drivers causing crashes or errors the Factory Reset (Optional) checkbox may be selected, but it isn’t necessary for most installations.
   
5. The installation will proceed, the displays may flicker or flash off/on while the drivers are installing.
   
6. When complete you will be prompted to Launch AMD Software: Adrenalin Edition and Keep AMD software up to date, you can uncheck the Launch AMD Software option
   
7. Restart the computer to ensure the latest drivers are loaded from boot Start Menu > Power Icon > Restart

Windows should now detect the Intel Graphics Controller in the Device Manager and show the latest drivers.

If you have any questions or would like a recommendation, feel free to reach out to our support at support@plugable.com

For a step-by-step guide to identify your graphics hardware and download the appropriate drivers, check out our KB article here

Download the drivers for your GPU

Check your invoice for the specific model of NVIDIA graphics card, for this example we will use the RTX 5080 (the manufacturer is not relevant).

1. In a web browser navigate to the NVIDIA Driver Download Page
2. In the Manual Driver Search field, search for the NVIDIA graphics card model, "RTX 5080" in this example
3. Select the GeForce RTX 50 Series | NVIDIA GeForce RTX 5080 | Windows 11 entry from the list
4. Left-click the Find button
5. Select either View buttons from the GeForce Game Ready Driver or NVIDIA Studio Driver
6. Select the Download button to save the installer to your Downloads folder or selected location

Install the NVIDIA Graphics Driver

To update the NVIDIA Graphics Drivers to the latest version from NVIDIA's website:

1. Save and close any open applications
2. Navigate to the downloaded graphics driver, then right-click on the saved driver installation file and select Run as administrator to start the installation process
3. Allow the NVIDIA driver installation through the User account control window
4. Click OK to extract the NVIDIA Display Driver package contents
   
5. At the System Check step, select either the NVIDIA Graphics Driver with NVIDIA App or the NVIDIA Graphics Driver alone, the NVIDIA App is gaming oriented and unnecessary for most users. Select AGREE AND CONTINUE
   
6. At the License Agreement step, select the Express (Recommended) radio button then select NEXT to continue
   
7. The installation will take some time to complete
   
8. When complete please restart the computer Start > Power > Restart
   

Windows should now detect the NVIDIA Graphics Controller in the Device Manager and show the latest drivers.

If you have any questions or would like a recommendation, feel free to reach out to our support at support@plugable.com